More Information for Residents

At PMSI Property Management, we are committed to providing our residents with exceptional service and the resources needed for a successful tenancy. Whether you're a new resident preparing to move in or a current tenant looking for information, you'll find everything you need to help make your rental experience as convenient and stress-free as possible.

Tenant Booklets

Access important information about your tenancy, including lease guidelines, maintenance requests, rent payments, emergency procedures, and property policies. Tenant Booklets are designed to answer common questions and help residents feel informed throughout your lease.

City of Ann Arbor Information

PMSI is proud to serve property owners and residents throughout the City of Ann Arbor. To help our owners and tenants stay informed, we've compiled links to important city resources, housing regulations, and municipal services.

Whether you're looking for information on rental housing requirements, Certificates of Compliance, utility services, parking regulations, trash and recycling schedules, or other city services, the City of Ann Arbor offers a variety of online resources to assist property owners and residents.

We encourage both owners and tenants to familiarize themselves with local ordinances and city requirements to help ensure a safe, compliant, and enjoyable rental experience.

Visit the City of Ann Arbor website for information on:

Parking With the City of Ann Arbor:

Residential Parking Permits

Trash, Recycle, & Compost:

City of Ann Arbor Trash Days

City of Ann Arbor Recycle

City of Ann Arbor Composting

City of Ann Arbor Recycling Guidelines

Local Government Services:

Local Government Services & AA’s Political Sources

City Services A-Z by phone number

Ann Arbor Area Chamber of Commerce – many helpful links to community

Utility Information

To help make your move as seamless as possible, PMSI provides residents with information about local utility providers and services. Setting up utilities before your move-in date helps ensure your home is ready and comfortable from day one.

Depending on your property, tenants may be responsible for establishing and maintaining utility services such as:

Contact DTE for Services:

DTE Gas and Electric

Internet, Cable, & Phone Services

xfinity/Comcast Internet and Cable

AT&T Home Phone Service

Mail Services:

USPS Change of Address

PMSI is committed to making your transition into your new home as simple and convenient as possible by providing the resources you need.

Tenant Portal (AppFolio)

PMSI provides residents with access to the AppFolio Tenant Portal, a secure and convenient online platform that makes managing your rental simple: anytime, anywhere.

Through the tenant portal, residents can:

  • Pay rent securely online
  • Submit maintenance requests 24/7
  • Track the status of maintenance requests
  • Access lease documents and important notices
  • Set up recurring automatic rent payments
  • View payment history and account balances
  • Communicate directly with our management team

Whether you're at home or on the go, the AppFolio Tenant Portal gives you easy access to the information and services you need in one convenient location.

Already a resident? Log in to your AppFolio Tenant Portal to manage your account, make payments, and submit maintenance requests anytime: https://www.appfolio.com/help/online-portal

Download On the App store

Get it on Google Play

More Resources...

Helpful tools and quick access to everything you need to make renting simple and stress-free.